Logtag-recorders LogTag Analyzer Temperature Recorder Manuel d'utilisateur Page 143
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Chapter 10 Appendix 143
Troubleshooting
Problem Solution
My LogTag appears to be “dead”. No
lights are flashing.
This could represent either of two conditions:
1 The LogTag is ready to start, but has not
been started yet.
2 The LogTag is simply in a state where the
configuration has the LED flashing turned
off. This is an option that may be selected
when a LogTag has been shipped to the
user for the first time (to preserve battery
life) or it may be that the last configuration
setting selected no LED display.
3 The LogTag is in "Hibernation" mode. Refer
to "Prolonging battery life (on page 45)" for
further information.
4 The battery is dead and the LogTag is
expired.
How to test:
1 Try pressing the START MARK button on the
LogTag.
2 Start the LogTag Analyzer software and
place the LogTag into the Interface Cradle.
Download the LogTag. If the LogTag can be
identified by the software, then the battery
is good, and the LogTag is OK.
I am unable to get a serial port “free”.
Every time I run the software, every
port shows that is already in use
On rare occasions it may be difficult to configure
some computers for releasing the assignment of a
serial port from one application to another. Often,
this will require the services of a computer technician
or expert. One simple solution is to purchase a USB
Interface Cradle. USB connections do not have a
“free port” limitation.
What happens if there is an electrical
current between the contacts…will
that damage the LogTag?
The contacts are isolated from the critical internal
component such that incidental static discharge will
not harm the LogTag. Deliberate application of a full
outlet voltage (100 – 240 volts AC or 12-24 volts DC)
to the LogTag may cause permanent damage.
- Copyright 2
- Contents 3
- Customizing the software 86 4
- Menus and Toolbars 117 4
- Working with Networks 131 5
- Appendix 142 5
- Index 171 5
- Introduction 6
- Installing the software 7
- System requirements 8
- The installation process 9
- Upgrading from earlier 10
- Starting the software 11
- Quick Start Guide 13
- Connecting the Interface 14
- Using the LogTag with the 15
- Interface 15
- Get a LogTag ready for use 16
- Welcome 17
- LogTag light patterns 24
- Retrieve information from 25
- Preparing LogTag(s) for use 26
- Getting a LogTag ready for 27
- Restricted Access 28
- Requirements 28
- Alert Processing 34
- Example: 36
- Advanced Alert Settings 37
- Display Logger Alarms 40
- Verify Access Password 42
- Pre-start data collection 42
- Continuous operation 43
- Working with batches of 43
- LogTags 43
- Getting the best from your 44
- Prolonging battery life 45
- Results from LogTag 47
- Getting results from LogTag 48
- Saving LogTag Data 49
- PDF files 52
- Understanding the results 53
- Manual scaling of the chart 58
- Chart annotations 60
- Chart subtitle 62
- Combining charts onto a 64
- Changing Chart Colours 65
- Shifting chart start times 65
- Aligning Charts 67
- Special Chart Tabs 68
- Behind The Scenes 69
- Automatically calculated 71
- Standard Deviation 72
- Mean Kinetic Temperature 73
- Degree Minutes 75
- Displaying statistics 76
- Printing the results 76
- Calling up previous results 79
- Digital signatures 80
- How secure is my data 82
- Viewing file properties 84
- Customizing the software 86
- General Settings 87
- Summary Statistics 88
- Chart Statistics 89
- Automation 92
- Advanced SMTP settings 99
- Basic FTP settings 100
- Advanced FTP settings 103
- File and Folder Settings 105
- File Name 106
- Uniqueness 108
- Exports and Reports 109
- Dates and Times 111
- Time zones 112
- Communication Ports 113
- User Server 114
- Software Updates 115
- Configuration Reports 116
- Menus and Toolbars 117
- Menu commands 118
- File Menu 119
- Edit Menu 122
- LogTag Menu 123
- Window Menu 124
- Help Menu 125
- Toolbar commands 126
- Print preview toolbar 127
- Standard Window commands 129
- Working with Networks 131
- Distributing software to 132
- Simple Distribution of 133
- FTP/SMTP settings 133
- How users log on 135
- How users change their 136
- Getting more information 137
- Getting updated software 138
- Getting more help 141
- Appendix 142
- Troubleshooting 143
- Finding your computer 144
- Panel" item 145
- Resolving USB Driver 151
- Problems 151
- Cradle(s) 162
- Sensor Responsiveness 169
- 172 Index 172
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